Responsible Gaming at six6 — Your Wellbeing Always Comes First
six6 believes that betting should be an enjoyable form of entertainment — never a source of financial stress or personal harm. This page outlines the tools, safeguards, and support resources available to every member of the six6 platform in Bangladesh. We encourage all players to set personal limits, stay informed, and reach out if gambling ever stops feeling fun.
Why Responsible Gaming Matters to six6
At six6, we are proud to serve Bangladesh's growing community of adult sports bettors and casino players. We understand that for the vast majority of our members, betting is a recreational activity — something to enjoy alongside cricket season, a BPL tournament, or an evening of slots. Our platform is built to keep it that way.
Gambling, however, carries an inherent risk of harm for a small number of individuals. Problem gambling is a recognised condition that can affect people of any background, income level, or experience. six6 takes this risk seriously and has invested in a comprehensive set of player-protection tools that give every member direct control over how they engage with the platform.
Responsible gaming is not a legal checkbox for six6 — it is a core part of how we operate. Our support team is trained to identify patterns that may indicate a member is struggling, and we will always reach out proactively when those signals appear. We also make it straightforward for members to request account limits, cool-down periods, or permanent self-exclusion at any time, without needing to provide a reason or wait for approval.
We also recognise that financial pressure is a reality for many households in Bangladesh. Betting with money you cannot afford to lose is one of the clearest early warning signs of gambling harm. six6 actively encourages members to treat any wagered amount as the cost of entertainment — not as an investment or a route to income. If you ever feel that your betting is driven by financial need rather than enjoyment, please use the tools on this page or contact our support team immediately.
Six Safety Tools Available to Every Member
Every six6 member has instant access to these account-level controls. You do not need to justify why you want to use them — simply contact support or use the tools directly from your account dashboard.
Deposit Limits
Set a daily, weekly, or monthly cap on the total amount you can deposit into your six6 account. Once a limit is set, it takes effect immediately and cannot be increased for a minimum of 7 days — giving you a real cooling-off buffer. Reducing or removing a limit takes effect instantly in the downward direction. Deposit limit requests can be submitted via live chat or email at any time.
Session Time Limits
Set a maximum duration for each individual gaming session on six6. When your session limit is reached, the platform will display a clear notification and prompt you to either log out or consciously extend the session. This tool is particularly effective for members who find that time passes quickly during play and want a built-in reminder to take breaks.
Time-Out (Cool-Down Period)
Take a temporary break from the six6 platform for a defined period — 24 hours, 48 hours, 1 week, or 1 month. During a time-out, your account is suspended and you will not be able to log in, place bets, or access casino games. Any pending withdrawals will continue to be processed. At the end of your chosen time-out period, your account will automatically reactivate.
Self-Exclusion
Self-exclusion is a permanent or long-term account closure option for members who feel that they need a serious break from gambling. You may request self-exclusion for a minimum period of 6 months, or on a permanent basis with no end date. Once a self-exclusion is applied, it cannot be reversed during the chosen period — even if you request reinstatement. All marketing communications will also be stopped immediately upon self-exclusion.
Loss Limits
Set a hard cap on the total net losses you are willing to accept within a given time period (daily, weekly, or monthly). Once your loss limit is reached, no further bets can be placed until the period resets. Like deposit limits, loss limits can be reduced immediately but increases require a 7-day waiting period to ensure the tool provides meaningful protection rather than just a suggestion.
Reality Checks
Enable regular on-screen prompts that display how long you have been playing in the current session and a summary of your net wagering activity. Reality checks appear at intervals of your choosing — every 15, 30, or 60 minutes — and pause gameplay while they are displayed, ensuring you actively acknowledge them rather than dismissing them automatically.
Recognising the Signs of Problem Gambling
Problem gambling can develop gradually. Being aware of the following warning signs — in yourself or someone you know — is the first step toward getting help. If any of the signs below feel familiar, please use one of the tools above or contact six6 support.
Chasing Losses
Continuing to bet in an attempt to win back money that has already been lost, often with larger and larger stakes. This cycle rarely ends well and is one of the most reliable indicators of harmful gambling behaviour.
Losing Track of Time
Regularly spending more time on the platform than intended, losing awareness of how long a session has lasted, or missing meals, sleep, or commitments because of gambling activity.
Gambling with Essential Funds
Using money that is needed for rent, food, utilities, school fees, or other essential household expenses to fund gambling activity — or borrowing money specifically to bet.
Withdrawal from Family and Friends
Becoming secretive about gambling activity, lying to family members about time or money spent on betting, or withdrawing from social relationships in order to spend more time gambling.
Gambling to Cope with Stress
Using gambling as a primary way to manage negative emotions such as anxiety, boredom, loneliness, or depression. When gambling becomes a coping mechanism rather than entertainment, the risk of harm increases significantly.
Inability to Stop or Reduce Gambling
Repeatedly attempting to cut back or stop gambling without success, experiencing strong urges or discomfort when not gambling, or feeling unable to resist placing a bet even when you have decided not to.
Ask Yourself These 10 Questions
This self-assessment is not a clinical diagnostic tool, but it can help you reflect honestly on your gambling habits. If you answer "yes" to three or more of the questions below, we strongly encourage you to use one of the six6 protection tools or speak with our support team.
Have you ever spent more money or time gambling than you originally planned for a single session?
Have you ever felt the need to increase the size of your bets to maintain the same level of excitement?
Have you ever tried to win back money you had lost by continuing to gamble rather than stopping?
Have you ever felt irritable, anxious, or restless when you were not able to gamble or when you tried to cut down?
Have you ever hidden your gambling activity from family members, friends, or your employer?
Have you ever borrowed money, sold possessions, or used savings earmarked for another purpose in order to fund gambling?
Has gambling ever caused significant conflict or tension in your personal relationships or affected your work or studies?
Have you ever gambled as a way to escape from problems, relieve stress, or improve your mood during a difficult period?
Have you ever made repeated unsuccessful attempts to control, reduce, or stop your gambling?
Have you ever felt guilt, shame, or regret after a gambling session, but then returned to gambling within a short period of time?
Scoring guidance: If you answered "yes" to 1–2 questions, your gambling appears to be low risk — but remain mindful of the signs listed above. If you answered "yes" to 3–5 questions, you may be at moderate risk of gambling-related harm — consider setting deposit or loss limits on your six6 account. If you answered "yes" to 6 or more questions, we strongly encourage you to contact our support team at [email protected] to discuss self-exclusion or a time-out option. Your account, your data, and your privacy are fully protected when you reach out.
How to Contact six6 Support
Reaching out is the most important step. Whether you want to set a deposit limit, request a time-out, or begin the self-exclusion process, the six6 support team is available 24 hours a day, 7 days a week. Your request will be treated with full confidentiality and actioned without delay.
Live Chat — 24/7
The fastest way to request any responsible gaming tool is via live chat on the six6 platform. Our agents are trained in player protection and will action limit requests, time-outs, and self-exclusions immediately upon verification of your identity.
Available around the clock, every day of the yearEmail Support
Send your responsible gaming request or concerns directly to the six6 player protection team by email. Please include your registered username and the specific tool or action you are requesting. All emails are treated as high priority.
Response time: within 2 hours · Hours: 9am–12am BST (UTC+6)
Urgent Self-Exclusion
If you need your account closed immediately due to problem gambling concerns, contact us via live chat and state "urgent self-exclusion" at the start of the conversation. Your account will be suspended within minutes, and all marketing communications will be stopped immediately.
No waiting period — immediate action guaranteedAdditional Guidance for Players in Bangladesh
six6 recommends that any member who feels gambling is becoming a serious problem in their life speaks with a trusted person in their community — a family member, close friend, or medical professional — in addition to using our platform tools. While six6 does not maintain direct referral partnerships with external organisations, we encourage members to seek appropriate local support resources if they feel they need help beyond what our platform tools can provide.
Family members who are concerned about a loved one's gambling behaviour are welcome to contact six6 directly. We will confirm whether a third-party concern has been received and, where appropriate, may initiate a responsible gaming review on the account in question, subject to our privacy obligations.
six6 also maintains the right to proactively impose account restrictions — including deposit limits, cooling-off periods, or account closures — on any member whose activity patterns suggest a risk of gambling harm, without waiting for the member to request such action. This is a commitment we take seriously and exercise with discretion and care.
Enjoy six6 — Within Your Limits
Responsible gaming and great entertainment go hand in hand. Set your limits, stay in control, and enjoy cricket betting, live casino, and slots at a pace that works for you. Our support team is always here if you need us.
21+ only. Gambling involves risk. Please play responsibly. six6 is an online entertainment platform for adults in Bangladesh.